Onboarding and
Increased LTV

Build 1-1 conversations at scale by deepening your post purchase communications and educating your audience.

Win-back     |     Post Purchase     |     Loyalty Program     |     Product Education

Onboarding and Increased LTV

Win-back

Presented by Zoronto: Zoronto is a retention marketing agency for e-commerce brands, transforming visitors into paying customers & advocates using email, SMS, and pop-up marketing. Work with our team of all-star marketers to maximize your revenue & keep your customers happy!

Automation Properties

Once Per Subscriber
False

Trigger
No purchase for 60 days

Trigger Filters
NA

User Filters
No

Cancellation Trigger
Checkout Started

Message Delays

Message 1 Delay
60 Days

Message 2 Delay
10 Days

Message 3 Delay
NA

Message 4 Delay
NA

LVT-Winback-Zoronto
Onboarding and Increased LTV

Win-back

Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.

Automation Properties

Once Per Subscriber
False

Trigger
Order Created

Trigger Filters
None

User Filters
No

Cancellation Trigger
Check out started

Message Delays

Message 1 Delay
90 Days

Message 2 Delay
None

Message 3 Delay
None

Message 4 Delay
None

Onboarding_WinBack_Template2_Postscript
Onboarding and Increased LTV

Win-back, Refill Flow

Presented by Noticed: Noticed is an ecommerce, optimization, and marketing agency for D2C lifestyle brands. We’re experts at our craft and partner with the best ecommerce platforms in the world to drive growth for your business.

Automation Properties

Once Per Subscriber
False

Trigger
Order Created

Trigger Filters
None

User Filters
No

Cancellation Trigger
Checkout Started

Message Delays

Message 1 Delay
30 days (should be however long a customer typically consumes an order)

Message 2 Delay
3 Days

Message 3 Delay
None

Message 4 Delay
None

Onboarding_Winback_Template3_Noticed
Onboarding_PostPurchase_Template4_Postscript copy
Onboarding and Increased LTV

Post Purchase (Thank you, Returning Customer)

Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.

Automation Properties

Once Per Subscriber
False

Trigger
Order Created

Trigger Filters
None

User Filters
Number of Orders greater than or equal to 1

Cancellation Trigger
NA

Message Delays

Message 1 Delay
30 Minutes

Message 2 Delay
None

Message 3 Delay
None

Message 4 Delay
None

Onboarding and Increased LTV

Post Purchase (Thank You & Upsell/Cross-Sell)

Presented by Zoronto: Zoronto is a retention marketing agency for e-commerce brands, transforming visitors into paying customers & advocates using email, SMS, and pop-up marketing. Work with our team of all-star marketers to maximize your revenue & keep your customers happy!

Automation Properties

Once Per Subscriber
True

Trigger
Order Created

Trigger Filters
NA

User Filters
No

Cancellation Trigger
Not received Post Purchase in last 30 Days -> left blank

Message Delays

Message 1 Delay
10 Days

Message 2 Delay
24 Hours

Message 3 Delay
NA

Message 4 Delay
NA

* This automation requires specific product filters. The trigger filter is the product that they have purchased {purchase product title includes product name}. The user filter is the product that you are upselling/cross-selling {purchase product name(s) does not include the product you are upselling/cross-selling}.

Onboarding_PostPurchase_Template3_Zoronto
Onboarding and Increased LTV

Post Purchase (First Customer Thank You — Goal: Repeat Purchase)

Presented by Zoronto: Zoronto is a retention marketing agency for e-commerce brands, transforming visitors into paying customers & advocates using email, SMS, and pop-up marketing. Work with our team of all-star marketers to maximize your revenue & keep your customers happy!

Automation Properties

Once Per Subscriber
True

Trigger
Order Created

Trigger Filters
NA

User Filters
Yes - Number of Orders equals 1

Cancellation Trigger
No

Message Delays

Message 1 Delay
2 Hours

Message 2 Delay
NA

Message 3 Delay
NA

Message 4 Delay
NA

Onboarding_PostPurchase_Template2_Zoronto
Onboarding and Increased LTV

Post Purchase Upsell

Presented by Conversmart: We’re a text and email marketing agency creating more delightful mobile messaging experiences for DTC and ecommerce brands.

Automation Properties

Once Per Subscriber
True

Trigger
Order Created

Trigger Filters
Yes. Purchased product names includes: PURCHASEDITEM

User Filters
Yes: Purchased product name NOT EQUAL TO ITEM UPSELLING

Cancellation Trigger
Checkout Started

Message Delays

Message 1 Delay
30 Minutes

Message 2 Delay
None

Message 3 Delay
None

Message 4 Delay
None

* This automation requires specific product filters. The trigger filter is the product that they have purchased {purchase product title includes product name}. The user filter is the product that you are upselling/cross-selling {purchase product name(s) does not include the product you are upselling/cross-selling}.

LTV_Conversmart
Onboarding_PostPurchase_Template4_Postscript
Onboarding and Increased LTV

BFCM Post Purchase

Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.

Automation Properties

Once Per Subscriber
False

Trigger
Order Created

Trigger Filters
None

User Filters
No

Cancellation Trigger
None

Message Delays

Message 1 Delay
30 Minutes

Message 2 Delay
None

Message 3 Delay
None

Message 4 Delay
None

Onboarding and Increased LTV

Loyalty Program

Presented by Hawke Media: As your outsourced CMO, we’re here to be part of your team. We’re shifting the marketing paradigm by putting client success ahead of our own.

Automation Properties

Once Per Subscriber
True

Trigger
Order Created

Trigger Filters
None

User Filters
No

Cancellation Trigger
None

Message Delays

Message 1 Delay
4 Hours

Message 2 Delay
None

Message 3 Delay
None

Message 4 Delay
None

Onboarding_Loyalty_Template3_Hawke
Onboarding_Other_Template4_Hawke
Onboarding and Increased LTV

Product Education

Presented by Hawke Media: As your outsourced CMO, we’re here to be part of your team. We’re shifting the marketing paradigm by putting client success ahead of our own.

Automation Properties

Once Per Subscriber
False

Trigger
Order Delivered

Trigger Filters
None

User Filters
No

Cancellation Trigger
None

Message Delays

Message 1 Delay
4 Hours

Message 2 Delay
14 Days

Message 3 Delay
NA

Message 4 Delay
NA