Subscription

Improve your subscription customer experience with targeted automations such as reply to buy, skip an order, and credit card failure.

Subscription

First Time Buyer + ReCharge Upsell to Subscription

Presented by Conversmart: We’re a text and email marketing agency creating more delightful mobile messaging experiences for DTC and ecommerce brands.

Automation Properties

Once Per Subscriber
False

Trigger
Order Delivered

Trigger Filters
No

User Filters
Yes - Subscriber is Active ReCharge Subscriber not equal to True, Number of orders = 1

Cancellation Trigger
ReCharge: Subscription Begins

Message Delays

Message 1 Delay
2 Hours

Message 2 Delay
4 Days

Message 3 Delay
11 Days

Message 4 Delay
None

Subscription_Conversmart
Subscription

Reply to Skip Order

Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.

Automation Properties

Once Per Subscriber
False

Trigger
ReCharge: Upcoming charge (3 days)

Trigger Filters
None

User Filters
Yes (Subscriber is Active ReCharge Subscriber equals TRUE)

Cancellation Trigger
None

Message Delays

Message 1 Delay
1 Hour

Message 2 Delay
None

Message 3 Delay
None

Message 4 Delay
None

Subscription-PS-2-8
Subscription

Credit Card Failed (ReCharge)

Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.

Automation Properties

Once Per Subscriber
False

Trigger
ReCharge: Charge Failed

Trigger Filters
None

User Filters
Yes (Subscriber is Active ReCharge Subscriber equals TRUE)

Cancellation Trigger
ReCharge: Customer Deactivated (No Subscriptions Active), ReCharge: Subscription Renewal, ReCharge: Order Created

Message Delays

Message 1 Delay
3 Minutes

Message 2 Delay
4 Days

Message 3 Delay
6 Days

Message 4 Delay
None

Subscription_PS2
Subscription_PS3
Subscription

Post Purchase First Time - Subscription Push

Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.

Automation Properties

Once Per Subscriber
True

Trigger
Order Delivered

Trigger Filters
No

User Filters
Yes (Number of orders = 1, Subscriber is active Recharge Subscriber not equal to True)

Cancellation Trigger
ReCharge Checkout Started

Message Delays

Message 1 Delay
4 Hours

Message 2 Delay
3 Days

Message 3 Delay
5 Days

Message 4 Delay
24 Hours