Subscription
Improve your subscription customer experience with targeted automations such as reply to buy, skip an order, and credit card failure.
Subscription
First Time Buyer + ReCharge Upsell to Subscription
Presented by Conversmart: We’re a text and email marketing agency creating more delightful mobile messaging experiences for DTC and ecommerce brands.
Automation Properties
Once Per Subscriber
False
Trigger
Order Delivered
Trigger Filters
No
User Filters
Yes - Subscriber is Active ReCharge Subscriber not equal to True, Number of orders = 1
Cancellation Trigger
ReCharge: Subscription Begins
Message Delays
Message 1 Delay
2 Hours
Message 2 Delay
4 Days
Message 3 Delay
11 Days
Message 4 Delay
None
Subscription
Reply to Skip Order
Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.
Automation Properties
Once Per Subscriber
False
Trigger
ReCharge: Upcoming charge (3 days)
Trigger Filters
None
User Filters
Yes (Subscriber is Active ReCharge Subscriber equals TRUE)
Cancellation Trigger
None
Message Delays
Message 1 Delay
1 Hour
Message 2 Delay
None
Message 3 Delay
None
Message 4 Delay
None
Subscription
Credit Card Failed (ReCharge)
Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.
Automation Properties
Once Per Subscriber
False
Trigger
ReCharge: Charge Failed
Trigger Filters
None
User Filters
Yes (Subscriber is Active ReCharge Subscriber equals TRUE)
Cancellation Trigger
ReCharge: Customer Deactivated (No Subscriptions Active), ReCharge: Subscription Renewal, ReCharge: Order Created
Message Delays
Message 1 Delay
3 Minutes
Message 2 Delay
4 Days
Message 3 Delay
6 Days
Message 4 Delay
None
Subscription
Post Purchase First Time - Subscription Push
Presented by Postscript: Trusted by thousands of fast-growing Shopify stores, Postscript gives brands on Plus the tools they need to run a world-class SMS marketing program. Our vision for SMS is unique. We’re built with the end customer in mind. This means approaching SMS very differently than email. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns + flows (like abandoned carts) to make each message highly relevant.
Automation Properties
Once Per Subscriber
True
Trigger
Order Delivered
Trigger Filters
No
User Filters
Yes (Number of orders = 1, Subscriber is active Recharge Subscriber not equal to True)
Cancellation Trigger
ReCharge Checkout Started
Message Delays
Message 1 Delay
4 Hours
Message 2 Delay
3 Days
Message 3 Delay
5 Days
Message 4 Delay
24 Hours